Privacy Policy

1. Introduction

Hammeke Security, Generator & Electrical ("Hammeke," "we," "us," or "our") provides security systems, alarm monitoring, generator sales and service, and electrical contracting services to customers across Kansas. This Privacy Policy explains what information we collect through hammeke.com and in the course of providing our services, how we use and share it, and the choices you have.

This policy applies to visitors to hammeke.com, people who request a quote or submit a service request, and customers who use our security, monitoring, generator, electrical, or fleet-tracking services. It does not apply to information collected by other companies or websites we may link to.

By using our website or services, you agree to the collection and use of information as described in this policy. If you have questions at any point, you can reach us directly. See Section 9, Contact Us.

2. Information We Collect

Information you provide to us

• Contact and quote information: name, address, phone number, and email address when you submit a Contact Us form, request a quote, or submit a Service Request.
• Customer and account information: service address, equipment and system details, and billing/account information when you become a Hammeke customer.
• Information you provide when corresponding with us by phone, email, or in person, including details about the service you're requesting.

Information collected automatically

• Standard technical information when you visit our website, such as IP address, browser type, device type, and pages viewed, collected through normal web server logs.
• Cookie data — see Section 5, Cookies & Tracking, for details.

Information collected through our services

If you use our monitored alarm, security camera, cloud video, or fleet/asset tracking services, additional information, such as video footage, alarm and sensor events, or vehicle/asset location data, is collected and processed through the specialized platforms that power those services. We describe this in more detail in Section 8, Third-Party Services.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, provide quotes, and schedule and perform the services you request
• Install, monitor, and maintain your security, alarm, generator, or electrical systems
• Process and verify alarm and camera events through our 24/7 UL-listed monitoring center, including contacting emergency services when an event is verified
• Manage fleet and asset tracking services for commercial customers who use that service
• Communicate with you about appointments, service updates, and requested information
• Maintain accurate billing, account, and service records
• Comply with legal obligations and protect the rights, property, and safety of Hammeke, our customers, and the public
• If Hammeke enables a website analytics tool (such as Google Analytics) to understand site traffic and improve the website, that tool may process aggregated, non-identifying usage data for this purpose.

We do not use your information for any purpose incompatible with the ones described above without notifying you.

4. Information Sharing

We do not sell your personal information.

We share information only in the following circumstances:

• With service providers who power the services we deliver to you. For example, our cloud video platform, alarm monitoring and app platform, and fleet-tracking provider — solely to provide those services. See Section 8, Third-Party Services, for details.
• With emergency responders and law enforcement when a monitored alarm or camera event is verified, consistent with how our monitoring service operates.
• With professional advisors (such as accountants or attorneys) where necessary to run our business.
• When required by law, subpoena, or legal process, or to protect the rights, property, or safety of Hammeke, our customers, or others.
• In connection with a business transfer — if Hammeke is ever involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction, subject to the protections of this policy.

5. Cookies & Tracking

Our website uses cookies and similar technologies to help it function properly — for example, to remember your preferences and keep the site running smoothly.

If Hammeke enables website analytics (see Section 3), the analytics provider may also place cookies to collect aggregated information about how visitors use the site, such as which pages are viewed and how long visitors stay. This data is used to understand and improve the website and is not used to identify you individually.

Most web browsers let you control cookies through their settings, including blocking or deleting them. Please note that disabling cookies may affect how parts of our website function.

6. Your Rights & Choices

You can:

• Ask us what personal information we have on file for you, and request that we correct or update it
• Request that we delete personal information we hold about you, subject to our legitimate need to retain certain records (such as service and billing history)
• Opt out of marketing communications from us at any time, by following the unsubscribe instructions in the communication or by contacting us directly

To exercise any of these choices, contact us using the information in Section 9, Contact Us. We'll respond within a reasonable timeframe.

Kansas does not currently have a comprehensive consumer privacy law comparable to those in some other states. The choices above are offered as a matter of Hammeke's own policy and good practice, not as a statutory requirement.

7. Data Security

We maintain administrative, technical, and physical safeguards designed to protect the information we collect, appropriate to its sensitivity — including limiting employee access to personal and customer data on a need-to-know basis and maintaining secure systems for our monitoring and customer records.

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information, we will notify you and take appropriate steps consistent with applicable law.

8. Third-Party Services

Some of the services Hammeke provides are powered by specialized third-party platforms. These providers process certain data on our behalf, under their own privacy and security practices:

• YourSix — our cloud video platform, used to power cloud video recording and storage for security camera customers.
• Alarm.com — our alarm monitoring and mobile app platform, used to power system control, notifications, and monitoring integration.
• OneStep GPS — our fleet-tracking provider, used to power vehicle and asset location tracking for commercial fleet customers.

Because these are independent companies with their own systems, we encourage you to review their privacy policies directly for details on how they handle data:

• YourSix: see yoursix.com for their current privacy policy
• Alarm.com: see alarm.com for their current privacy policy
• OneStep GPS: see onestepgps.com for their current privacy policy

Our website may also contain links to other third-party sites (for example, Generac's site). We aren't responsible for the privacy practices of sites we don't operate, and we encourage you to review their policies before providing information.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us: